We switched from an old Advantage system
in June of last year to
Microsoft RMS bought from System Solutions. We have two POS in a
7000sf store plus lumber. The program lets me update lumber
pricing by the thousand BD Ft that takes about 10 min a week.
Any problems that we have are taken care of promptly.
They walked me through lots of things that I was not familiar with,
coming off a 13 year old system. All our records were transferred
from the Advantage system, not without a lot of extra work by
System Solutions, at no up charge.
If you looking for POS system you should
consider Microsoft RMS. Here is Why? Software is great, easy
transition, price is right, and great guys to work with. Guys thank
you for your help and easy and fast transition.
I wanted to write this note to any of
you who are looking for a new Point Of Sale system. I have
researched quite a few. I was an Activant user until I had to
recently re-license. That's when I called Dave at System Solutions.
I know that choosing Microsoft Retail Management System was the
best fit. I bought my hardware store and was forced to re-license
my Activant product. The fees were EXTREMELY expensive. When I told
them I was considering changing systems, the sales rep told me that
if I didn't renew with them, I would have to cease & desist use of
Activant. I had to make a decision and FAST. Dave not only priced
the system right, but met my deadline with Activant. At the
beginning of the month I was on RMS and have been pleasantly
surprised by the ease of use. It was a very smooth transition and
more importantly, the support fees will blow you away.
My RBS system crashed on the first of
March, I called Dave and had my new system by mid-April. I have
been live on Microsoft RMS for a little less than a month, the POS
is great. The support is good and they respond quickly.
I wanted to share with you my experience
with systems Solutions and Microsoft RMS. According to what we had
prior the system is great. It connects to True Value. We considered
other options this has all we needed and it was affordable. The
support team is great. When I call for support they have always
been right there to help me. Thanks guys.
Microsoft RMS Retail Management System
has been good for us. We did have UNITY and the service was getting
out of hand, three times what we now pay.
If you are looking for a new system for
your store, Microsoft RMS is your answer. Since we have been using
this program, it has cut our man hours down, and has made our job
of ordering and receiving merchandise a walk in the park. Customer
support if the wonderful, the staff has always been there for me.
So next time you feel like throwing your computer out the window,
just give System Solutions a call and they will come to your
rescue.
Our experience has been nothing but good
over the past 5 1/2 years. When we put the POS in, we switched from
Triad. So, the criteria to change was the upfront cost, low
maintenance, ability to manage the data base with, Excel, Notepad,
or Access, and NO mandatory monthly service agreement that usually
becomes way to costly. And then the ability to purchase new
hardware in the open market without being tied to the Retail
systems provider that was too Costly. There is support for the
system all over the country with the Microsoft RMS Certified
Partners. Among other things, credit card processing is built into
the Microsoft RMS system. I had occasion to have a PC go down once
that was running PC Charge credit card processing software. My
Microsoft RMS Partner System Solutions switched me to processing
credit cards with Microsoft RMS and Mercury Payments and I was up
and running credit cards immediately at every POS. Now each POS can
process transactions and credit cards even if other POS's or PC's
went down. The ability to log onto the store computers at home (or
on Vacation) to solve problems, monitor activity, just like I was
at the store has become invaluable.
We are a Home and Garden Showplace store
and have been using RMS since 2001. It has been rock solid and
support has even improved since Microsoft bought the company about
4 years ago. We do have several functions that we have written
Access applications for to enhance the way we operate. One of the
benefits of RMS is the SQL database.
Want to share my experience as others
have: We needed a new POS system and chose to run with Microsoft
RMS. The system was easy to learn, connects to True Value, and with
the import tool can import other supplier's items. We are confident
in Microsoft stability and have a choice of hundreds of independent
Microsoft Retail certified support companies. We choose to use
System Solutions and are very happy. This solution outweighed other
options and has proven to be an excellent choice.
I replaced my Triad System (ACTIVANT)
with Microsoft RMS. My data was converted, I was trained, and up
and running quickly. I receive support from one of hundreds of
Microsoft Partners and Microsoft as well. I have many support
choices with Microsoft. I am saving about $5,000/year on support
costs vs. my previous system!!! I also saved $5,000 on my new
equipment and software license combined!!! Microsoft RMS is very
easy to use; I can change reports quickly and get instant results
on the screen. THIS WAS A NO BRAINER FOR US!!!
I wanted to share my experience with
Microsoft RMS. The system was easy to incorporate into the store, it
was very easy to learn, and I have found the service from Microsoft
to be excellent. We are saving a lot of money since I left the
Activant system. The main reason for purchase was the stability of
Microsoft vs. the other systems that were preferred and are now
obsolete. I would recommend this system for any store large or
small.
Have been using this system for 1 year
now and we are very pleased with the things it can do and the money
we have saved switching from Activant. We are a 20,000 sq. ft
store with 4 POS stations; we do Rental, and have over 1,000 house
accounts.
We switched over to Microsoft POS system
in June of 2008. After some research we picked Microsoft RMS with
Systems Solutions because of cost and the system we were getting.
We have also received some of the best customer and support service
you could ask for. We are a small store and due to budget
constraints we were still on the old ADVANTAGE system. The
ADVANTAGE system was starting to give us serious problems so we had
to switch over to something new. We have been extremely happy with
the new system. We contacted System Solutions and got set up
earlier than originally scheduled due to our old computer problems.
All we have to do is pick up the phone and System Solutions can
access our system and fix our problem! We have remote computer
access into our store computer from our home computer so we can
work from home in the evenings! We got all this and we are actually
saving money. We haven't had any major problems with connecting to
True Value and any questions we have had were answered immediately
by Systems Solutions. I would recommend this system and their
outstanding service to any company looking to upgrade their
computer system.
I switched from Activant to the RMS
Point of Sale System by Microsoft in June of this year. I currently
have more innovation than Activant or Rock Solid has to offer as
well as shop and rental software in the same package. System
Solutions that sells and supports this software is outstanding and
seeks to solve problems to make my business run better. I would
highly recommend that you talk to Dave at System Solutions about
this software package.
System still going strong... no problems
that weren't taken care of by Dave and his Crew. Still freaks me
out seeing someone working in my computer from another state! I’m
considering updating our Hatboro Location with System Solutions
help in the future.
We had been using Activant for 12 years
and switched to Microsoft RMS with System Solutions this June.
We're wishing we'd have made the switch sooner! They can customize
the software to work for you and your store.
We just put in RMS using System
Solutions and their service has been outstanding. But we are not a
multiple store or rental. Never the less, I would give them high
marks for doing what they say they are going to do.
